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Our Privacy Policy Puts Your Account First

We collect and handle your personal information to keep your account safe, process deposits through DANA, OVO, GoPay and QRIS, and deliver the games you came for.

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idnscore login Our Privacy Policy Puts Your Account First
GET IN TOUCH

How to Contact Us About Your Privacy

We answer privacy questions and account-data requests through three channels, all staffed during our support hours. Reach out with any concern about how we handle your personal information, and we will walk you through your options.

Team online

Live Chat

Open the chat window in the lobby during play and ask our team to escalate your privacy concern. Response time is usually under five minutes.

Email Support

Send your request to our data-protection team. Include your account number and the exact question or update you need. We reply within 24 hours.

Account Settings

Log in, go to Settings → Privacy & Data, and update your contact details or request a copy of your stored information directly.

HOW WE PROTECT YOU

Data Security and Your Account Rights

Your account is encrypted from login to wallet withdrawal. We separate payment data from your game history so that even our internal teams cannot see your full deposit trail in one place.

Encryption

All data sent between your device and our servers is encrypted with SSL 256-bit security, the same standard banks use for online transfers.

Payment Isolation

Your DANA, OVO, GoPay and QRIS details are stored in a separate, air-gapped system away from your game records for extra protection.

Cookie Control

We place cookies to keep you logged in and improve your experience. You can clear them anytime; your account data stays safe on our servers.

Data Retention

We hold your information for the life of your account plus one year after closure. Longer retention depends on local law and tax requirements.

Account Access

Request a full export of your personal data from Settings → Privacy & Data. We deliver it within 14 days in a readable format.

Withdrawal Rights

You can ask us to delete, correct or stop using your data at any time. Limits apply where local law requires us to retain records for dispute resolution.

Privacy Questions From Our Players

We answer the questions we hear most from players in Makassar and across Indonesia about how we use personal data, how long it takes to delete your account, and what happens to your information when you withdraw.

No. We do not sell, trade or rent your name, email, phone or payment details to anyone outside idnscore login. Your data is used only to run your account, process deposits and withdrawals via DANA, OVO, GoPay and QRIS, and to comply with local law.

Payment data is encrypted immediately and stored in a separate, isolated system. We use the same SSL 256-bit security standard as banks. Your DANA, OVO, GoPay and QRIS details never appear in plain text on public logs or our general database.

Yes. Submit a deletion request from Settings → Privacy & Data, and we will erase your account within 30 days. Some records may be kept longer where local law requires it for tax or dispute resolution.

We keep your data as long as your account exists, even if inactive. Your account balance and game history remain safe. You can log back in anytime. If you want to close it permanently, submit a deletion request.

We use cookies to keep you logged in, remember your preferences and detect fraud. You can delete cookies anytime in your browser. Clearing them will log you out but will not affect your balance or account data on our servers.

Contact our support team immediately through live chat or email. If you believe we have violated local privacy law, you can also file a report with the relevant data-protection authority in your region.

We retain your full game history and betting records for the life of your account plus one year after closure. This helps us resolve disputes and verify withdrawals. Longer retention depends on local law and tax reporting requirements.